Toiver

Physical businesses collected feedback through fragmented channels but could not identify the exact area, hour or shift behind an issue. In multi-location operations, information disappeared before becoming action.

Dedicated QR flows for each company, location and area were combined with shift matching, alert rules, tasks, KPI dashboards, subscriptions and a partner system.

The resulting system does more than collect feedback: it routes low scores to the right person, reveals recurring problems and makes location performance comparable.